CarryCubes Warranty & Returns
Lifetime Warranty
We guarantee our packing cubes for life against defects, zipper failures, tears, and excessive wear. We replace individual cubes, not entire sets. Email sales@carrycubes.com with photos and your order number.
Subject: "Warranty - Order #XXXX"
30-Day Returns
Not satisfied? Return within 30 days of delivery for a full refund.
Cancellations: Free if requested before shipping
Returns: Must contact us first - don't ship without approval
Damaged on arrival: Instant replacement with proof
How to Return:
- Email sales@carrycubes.com within 30 days of delivery
- Subject: "Return - Order #XXXX"
- We provide return address and prepaid shipping
- Refund processed within 10 business days to original payment method
Return Requirements:
- Items in sellable condition
- We may request photos to improve our products
- Contact us before shipping anything back
Shipping Delays: Items arriving 5+ days late may qualify for partial refunds unless delay notice given with cancellation option.
Questions? Contact sales@carrycubes.com