Shipping Policy
Shipping Policy
Last Updated: April 28 2025
Our Shipping Promise
We deliver your packing cubes in perfect condition to your doorstep. To ensure smooth delivery:
Provide a secure address (home/work) where someone can receive packages during business hours.
Double-check your shipping details—we cannot ship to PO boxes, military bases, or incomplete addresses.
Shipping Costs & Times
United Kingdom (UK)
| Order Value | Service | Cost | Delivery Time |
|---|---|---|---|
| £0–£59.99 | Royal Mail Tracked | £2.99 | 2–3 business days |
| £60+ | Royal Mail Tracked | FREE | 2–3 business days |
United States (USA)
| Order Value | Service | Cost | Delivery Time |
|---|---|---|---|
| 0–79.99 | USPS Tracked | $5.99 | 5–7 business days |
| $80+ | USPS Tracked | FREE | 5–7 business days |
Delivery times are estimates and exclude weekends/holidays.
International Orders
Customs/Import Taxes: You’re responsible for any fees. Check your country’s policies before ordering.
Tracking: We’ll email your tracking number (support@carrycubes.com) once your order ships.
Delivery Issues? Here’s What to Know
Delays: Weather, customs, or carrier issues may occasionally slow delivery. We’ll help track your order but can’t control these delays.
Undelivered Packages: If no one is home, the carrier will leave a pickup notice. Retrieve it promptly from your local post office.
Wrong Address? We can’t reship or refund orders sent to incorrect addresses. Triple-check your details at checkout!
Lost/Stolen Packages: Not covered if you provide an insecure address. We recommend shipping to a secure location.
When Is Delivery “Complete”?
Delivery is marked as complete once the carrier’s tracking shows your order as “delivered.”
Questions? We’re Here to Help!
Email support@carrycubes.com for:
Tracking updates
Address changes (before shipping)
Delivery concerns
We reply within 24 hours!